Chapter 320m

Agent design & tools

Certification: Agent Design & Tools

This section tests your understanding of how to design effective voice agents — writing instructions, building tools, orchestrating multi-agent systems, and managing session lifecycle.

Agent instructionsfunction_toolMulti-agent handoffSession managementRunContextUserdata

Test your knowledge

Question 1 of 5

A client's agent gives long, rambling responses that feel unnatural in voice. What is wrong with the agent instructions and how do you fix it?

Concepts covered
Agent instructionsfunction_toolMulti-agent handoffSession managementRunContextUserdata